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WATER & SEWER

Raymond Bragg, Director of Public Works             919-494-5055

Utility Billing Inquires                                          919-494-2520

UTILITIES POLICIES, RATES & FEE

Utility meters are read on the 15th of each month; bills are mailed on the 20th of each month and are due by the 9th of the following month.  A $10.00 late fee charge is added to bills not paid on or before the 9th of the month.  Bills not paid before the 15th of the month will have service disconnected AND a $50.00 reconnection fee is added.  Once the service is disconnected, the entire account balance must be paid, including late and reconnection fees before water service is turned back on.   While the service is off for non-payment, it may NOT be cut on until a town employee comes to get a reading and cuts the water on.   If the meter shows that water has been on during the time service should be off, tampering has occurred and an additional $50.00 tampering fee will be added to the outstanding bill.

In-town residents receive the following services:

·         Water & Sewer

·         Weekly Back Door Collection of Bagged Household Garbage (Tuesday-container provided)

·         Yard Waste Collection Twice Monthly

·         White Goods Collection (last Friday each Month by Appointment Only)

Email request for pick up should include your address, type of appliance and a contact number.

 Schedules of Fees

bulletWater
$15.00 for 1000 gallons or $17.50 for 2000 gallons.  $4.75 for each additional 1000 gallons.
bulletSewer
$17.50 for 1000 gallons. $7.80 for each additional 1000 gallons.
bulletDebt Service
$6.00 per month (All customers are charged the same amount.)
bulletSanitation
$16.00 Residential
bulletYard Waste
No charge for First Load, $25.00 per additional Load.
bullet

White Goods

No Charge

The minimum bill amount for 0-1000 gallons in-town per month will be $54.50.

 Out of Town residents receive the following services:

Water & Sewer (sewer dependent upon availability)

bulletWater
$30.00 for 1000 gallons or $35.00 for 2000 gallons.  $9.50 for each additional 1000 gallons.
bulletSewer
$35.00 for 1000 gallons. $15.60 for each additional 1000 gallons.
bulletDebt Service
$6.00 per month (All customers are charged the same amount.)

The minimum bill amount for 0-1000 gallons per month for water only is $36.00.

The minimum bill amount for 0-1000 gallons per month for water & sewer is $71.00.

Deposits are required on all new utility accounts

Property Owners  $70.00                Rental Customers  $150.00

All deposits include a $50 non-refundable administrative fee.

Application for Service

Utility Accounts May Be Established at Town Hall

Monday - Friday 8:30 am - 5:00pm

Tapping & Capacity Fees

bullet

¾" Water Taps $1000.00

bullet

4" Sewer Taps  $1000.00

Larger taps are subject to additional charges.

Residential Capacity Fees

bullet

Water $ 350.00 per bedroom

bullet

Sewer $ 350.00 per bedroom

Commercial Capacity Fees are based on business use and square footage.

All Capacity Fees Must be Paid Before a Certificate of Occupancy Will be Issued from the Zoning Department.

 
Important Information Regarding Fats, Oils & Grease
 
 
Date Last Updated:  06/29/2009