WATER & SEWER
Josh Bennett, Director of Public Works 919-728-7013
Utility Billing Inquires 919-494-2520
UTILITIES POLICIES, RATES & FEE
Utility meters are read on the 15th of each month; bills are mailed on the 20th of each month and are due by the 9th of the following month. A $10.00 late fee charge is added to bills not paid on or before 5:30 p.m. the 9th of the month. Bills not paid before 5:30 pm on the 14th of the month will have service disconnected AND a $50.00 reconnection fee is added. Once the service is disconnected, the entire account balance must be paid, including late and reconnection fees before water service is turned back on. While the service is off for non-payment, it may NOT be cut on until a town employee comes to get a reading and cuts the water on. If the meter shows that water has been on during the time service should be off, tampering has occurred and an additional $50.00 tampering fee will be added to the outstanding bill.
In-town residents receive the following services:
· Water & Sewer
· Weekly Back Door Collection of Bagged Household Garbage (Wednesday-container provided)
· Yard Waste Collection Twice Monthly
· White Goods Collection (last Friday each Month by Appointment Only)
Email request for pick up should include your address, type of appliance and a contact number.
Schedules of Fees
The charge for an in-town utility bill with 1000 gallons of consumption will cost $80.04.
Out of Town residents receive the following services:
Water & Sewer (sewer dependent upon availability)
The charge for an out-of-town utility bill with 1000 gallons consumption of water only will cost $45.54.
The charge for an out-of-town utility bill with 1000 gallons consumption of water & sewer will cost $62.04.
Deposits are required on all new utility accounts.
Property Owners $70.00 Rental Customers $150.00 (includes rental & real estate agents)
All deposits include a $50 non-refundable administrative fee.
Utility Accounts May Be Established at Town Hall
Monday - Friday 8:30 am - 5:30pm
Tapping & Capacity Fees
Larger taps are subject to additional charges.
Residential Capacity Fees
Commercial Capacity Fees are based on business use and square footage.
All Capacity Fees Must be Paid Before a Certificate of Occupancy Will be Issued from the Zoning Department.
|Important Information Regarding Fats, Oils & Grease|
|Date Last Updated: 08/22/2014|